Request to Correct Submission Page
Right to Correct
You have the right to request that we correct any of your personal information that we collected from you and retained, which is inaccurate. Once we receive your request and confirm your identity, we will review your request.
What happens if you exercise your rights
If you request to correct your personal information, we will confirm receipt of your request to correct within ten (10) business days. If you do not receive confirmation within the 10-business day timeframe, please contact: Phone: +1-844-203-0366 or Email: [email protected].
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) calendar days of its receipt. If we require more time (up to another 45 calendar days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will cover the 12-month period preceding our receipt of your request and beyond, unless doing so proves impossible or would involve disproportionate effort. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
How to submit a request to correct personal information
To exercise your right to correct described above, please provide the information in the online form below, which is necessary to identify you and to complete your request. Or, you may submit a request to correct your personal information by submitting your request by calling the following toll free phone number or by submitting your request to the following designated e-mail address:
Authorized agent requests
You may submit a request using an authorized agent only if you provide the authorized agent with written permission signed by you authorizing the authorized agent to make the request to correct personal information.
Online Request Form
If you would like to instruct us to correct personal information by using our online form, then please provide and submit the information in the following online form by clicking here.