Scottsdale, Arizona, USA
Currency is dedicated to disrupting e-commerce by designing financial technology that unlocks the free flow of capital and opportunity for our customers. We are looking for motivated and passionate individuals looking to innovate and disrupt the fintech industry and have some fun doing it.
The Documentation Specialist role is designed for a candidate who is willing to be a liaison between Currency and partner lenders to drive funded transactions. The Documentation Specialist is expected to identify the optimal lender option for high intent applicants and coordinate to ensure the transaction funds. The Documentation Specialist role will work closely with the sales team, to understand the needs of a transaction, as well as the partner lenders to facilitate execution of a transaction. Assume other duties as assigned.
Duties and Expectations Include:
•Comprehensively review applicant profile to determine best lending partner fit
•Facilitate credit and funding package submissions with partner lender
•Handle back and forth lender communication to answer questions and resolve issues
•Act as an extension of Currency; be a conduit between Currency Sales team and partner lenders for resolutions/escalations
•Keep SalesForce stages, notes and details updated
•Demonstrate sound judgement and make informed decisions that ensure Currency’s standards for compliance and customer satisfaction are always upheld
•Maintaining strong approval rates – Analyzing and submitting quality, approvable deals to lenders.
•Maintaining a strong fund rate –Securing optimal approvals that are closeable
•Having Fulfillment success (hand-off to Fund)
•Positive Lender feedback – Communicating in an effective and professional manner
•Continuing an observable and actionable commitment to preserving Currency brand and protecting Currency and partner lenders from fraud
•Analyze credit reports, asset, vendor partners, and outstanding risk factors to provide sound credit decisions by using problem solving skills.
•Make recommendations and request additional information to ensure optimal borrower/dealer/sales results
•Work closely with sales team to understand borrower and dealer expectations
•Become an expert on your credit decisions as well as the lender requirements
•Maintain constant communication with Sales team to ensure accurate timelines are understood and relayed amongst all parties (borrower, dealer, Direct Sales)
•Update SalesForce lender tabs, EQ tabs, stage and other pertinent information
•Communicate clearly and thoroughly with documents needed and next steps for transaction fulfillment
•Screen information for data integrity and fraud prevention