The BidCaller Support Representative's primary objective to manage the online bidding process of BidCaller, connecting the auctioneer at the physical auction sale to people bidding online. This may include capturing and entering inventory, bids, and selling information prior to, during, and after the auction. The BidCaller Support Representative may also be required to perform various duties including but not limited to speaking with bidders about inquiries and concerns they may have regarding the auction process. The BidCaller Support Representative also be required to train and understand our products in order to provide appropriate service to customers. This position will involve a lot of customer service and contact with our management and sales staff to lead the live auction process. High attention to detail and strong listening skills are required for this role. This position will require travel to the auction sites. Assume other duties as assigned.
